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Appointments
Is a referral needed for physiotherapy?
No, you can make an appointment at Move Physiotherapy in by self-referral either as a private client or an ACC client.
How long does a typical physiotherapy session last?
Initial appointments go for up to 45 mins.
Follow up appointments are either 30 mins, 45 mins or 1 hour.
Your physiotherapist will advice you on the appointment length the recommend for your follow up appointment.
Can I cancel an appointment?
Yes, you can. Although we do ask that we have 24 hours notice on cancellations where possible.
Are telehealth/online physiotherapy sessions available?
Yes, please call our clinic to arrange an appointment via telehealth.
What should I wear to a physiotherapy session?
Comfortable, loose clothing that doesn’t restrict movement and allows access to the site of your injury.
What should I bring to my physio appointment?
For ACC covered injuries, if you already lodged a claim, you’ll need your claim number and injury date.
If you have notes, scans or medical records relating to your injury, we recommend you bring these to your first appointment.
If you have not yet lodged an ACC claim, your physiotherapist can help you complete the forms as part of your initial appointment.
How often will I need to see my physiotherapist?
Your Move physiotherapist will be able to let you know what your treatment plan will be after your initial assessment.
Cost and payments
How much will each session cost, and what are your payment options?
ACC
Initial consult and treatment
45 mins – $50
Follow-up treatment
30 mins – $59
45 mins – $69
1 hour – $79
Private consultation
Initial consult and treatment
45 mins – $90
Follow-up treatment
30 mins – $90
45 mins – $120
1 hour – $165
Does ACC pay for my physiotherapy treatment?
If you have an accepted claim from ACC, they will pay part of the payment toward the treatment and there is a surcharge you need to pay.
You can go to what we cover page on the ACC website to learn more.
About Move Physio
Where is the clinic located?
Our clinic is located at Suite 2, Level 1 of 34 Grant Road (building one), upstairs above Bollywood and Dominos in the Five Mile Centre development in Frankton, Queenstown.
We are easily found by foot, bus, car or bicycle. There is plenty of free parking available.
Does the clinic have parking and accessible access?
There is plenty of parking right outside and easy access up to the clinic via a lift or stairs.
What qualifications and certifications do your physiotherapists have?
As a minimum, our physiotherapists hold a professional qualification of either a Diploma in Physiotherapy (pre-1991), a Bachelor of Physiotherapy, or a qualification gained overseas that is approved by the Physiotherapy Board of New Zealand.
Our physiotherapist’s are registered by the Physiotherapy Board of New Zealand and hold an Annual Practising Certificate (APC).
These are all requirements to practice as a physiotherapist in New Zealand.
What should I expect during my first physiotherapy session?
Your first session with an APM Physiotherapist will typically involve:
- Your therapist asking questions to understand your injury, pain or discomfort and factors that might impact this.
- A physical assessment to understand the cause of the issue and help provide a diagnosis.
- Treatment and education
- A tailored recovery and prevention plan, with recommendations for further actions
As part of your treatment and recovery, your physiotherapist will provide ways to manage your pain and discomfort and some education on preventing and managing any ongoing symptoms.
You will have an opportunity to ask questions and discuss the recommended treatment plan.
About Physiotherapy
What is physiotherapy?
Physiotherapy is a healthcare profession focused on evaluating, diagnosing, and providing guidance for areas of pain, stiffness, or discomfort.
Through manual techniques, exercises, movement, education, and advice, physiotherapists assist individuals dealing with injuries, pain, stiffness, or disabilities.
Their goal is to support you in returning to your peak level of functioning.
How do I know if physiotherapy is right for me?
Physiotherapy is useful for a range of issues. Whether you’re experiencing aches relating to sports injuries, pain when lifting heavy objects, or discomfort when making repetitive movements, a physio can help.
Our trained team can give you the support you need using proven techniques tailored to your goals and lifestyle.
Simply put, we care and want to get you back to doing what you love. To find out more, call us on 03 441 4282 or book an appointment online.
03 441 4282
Call us to ask a question, or book an appointment
Find us
Suite 2, Level 1, 34 Grant Road, FiveMile, Queenstown
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